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    By Gary Mann

    If you have downloaded the latest release of MEPworx using Internet Explorer or Firefox, and are attempting to install by double clicking on the downloaded file, you may be faced with the following question:

    MEPworx_-_Unable_to_Install__Unconfirmed_Download__-_1.PNG

    The list of programs displayed is not usually helpful and does not offer any alternative to the programs in the displayed list. The reason that Microsoft Windows does not know what to do with the file is because the Internet navigator has removed the file extension “.exe” during the download. This file extension indicates what type of file it is and enables specific actions to take place. This happens for all versions of Internet Explorer and Firefox. If it happens to you and you are using a different Internet browser, please let me know so I can update this blog.

    The solution is simple, just use Windows File Explorer and check that the file size is of a similar size to 456,485 kB, then, rename the “Unconfirmed xxxx crdownload” file so it becomes “MEPworx 2022.exe” (Don’t forget the full stop before the exe).

    MEPworx_-_Unable_to_Install__Unconfirmed_Download__-_2.PNG

    As a final caveat, don’t just double click on the renamed file, use the Right Click on the file and select “Run as administrator”, regardless of the permissions you believe you have. Installing software without appropriate permissions may result in software libraries (DLL’s) not installed or registered.

    Thank you for reading.