Civil 3D & InfraWorks – Problem installing Infrastructure Parts Editor 2020?

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By David Lewis

Having issues trying to install Infrastructure Parts Editor 2020? It may be because there is leftover information from a previous version in the registry.

Warning: Improperly editing the Windows registry could render your operating system unusable. Use the Microsoft® Registry Editor at your own risk and only after backing up the registry. Microsoft provides critical information about the registry in the Microsoft Knowledge Base at http://support.microsoft.com/support.

Go to run on your windows start menu and type regedit. This will open your Registry Editor (Fig 1).

Civil_3D___InfraWorks___Problem_installing_Infrastructure_Parts_Editor_2020_-_1..PNG

By expanding the tree on the left of the Registry Editor navigate to:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\Infrastructure Parts Editor

Removing the registry key should resolve the issue if the information contained reads as described below in Fig 2.

Civil_3D___InfraWorks___Problem_installing_Infrastructure_Parts_Editor_2020_-_2.PNG

To remove the registry key, right click the Infrastructure Parts Editor folder and select delete from the menu (Fig 3).

Civil_3D___InfraWorks___Problem_installing_Infrastructure_Parts_Editor_2020_-_3.PNG

Having completed this operation return to the Autodesk Desktop App and try your installation / update again.

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