Autodesk Desktop App Is Blank

By Miles Nicholson

The most probable cause is that the Autodesk Desktop App has been corrupted during an installation update.

To fix:

Uninstall the Autodesk Desktop App via Control Panel > Programs and Features and then go to the following link to download/install it again: 

Autodesk Desktop App 

If the program still fails to work, then continue with the next instructions:

1. Exit Autodesk Desktop App by right-clicking on the icon in the System Tray and selecting Exit. If it is frozen and will not close via this method, launch the Task Manager and end the AutodeskDesktopApp.exe *32 process
2. Click the Start menu and type services.msc in the search box
3. Locate Autodesk Desktop App Service in the list. Right-click the service and select Stop
4. Use the link above to download/install the program again
5. Repeat steps 2 and 3 but this time select Start instead of Stop. Note: The service may automatically start after installing Autodesk Desktop App

If the above still doesn’t resolve the issue, please get in touch with Customer Services on 01784 419911.