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    Question

     

    After selecting Enter a Serial Number to register the software, you are presented with a script error, shown in Figure 1

     Figure 1: Script Error

     

     

    Answer

     

    • Disconnect the computer from the internet by unplugging the LAN cable
    • Re-launch the software, selecting Enter a Serial Number

     Figure 2: Let’s Get Started

     

    • Select Activate from the Product License Activation window 

    Figure 3: Product License Activation

     

    • Reconnect the LAN cable, select Connect now and activate and select Next 

    Figure 4: Internet Connection Required

     

    • Autodesk software will now register successfully. Select Finish