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    Question:

    Why does my Scale Print Jobs fail with the following error message?

     

     

    Answer:

    Open the ScalePrint.py file and check that the DRIVER value in the DB Connection string matches a SQL Driver name that is installed on the Server. 

      

    For example, in the ScalePrint.py file shown above, the DRIVER value is “SQL Server Native Client 10.0”. A simple check of the ODBC Drivers on the PC/Server will show if that Driver exists or not: 

      

    If the Driver is missing or incorrectly referenced in the ScalePrint.py file, then the print jobs will fail and the following message shown in the Command Shell:

     

    To resolve the issue, either download the required SQL Drivers, or edit the DRIVER name in the ScalePrint.py file to match a corresponding driver.