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    Step 1: Please restart the Job Processor, by opening it up and clicking on "File" then "Exit" (this is the only way to close it properly)

    Step 2: Please replace the iTools.Vault.JobHandler.PlugIn.JobPreProcessors.config file on the server with the one attached to this article (below)

    It should be stored in a very similar location to:

     
    C:\V_Tools\JobServer\ConfigFiles
     
    Step 3: Please check that the config file is not "Read Only" or "Blocked"
     
    Right-click on the file and open Properties.

    Click on the Unblock button and then on Apply/OK.

    You will now be able to access the downloaded file.

     
    Step 4: Please fire up the Job processor, then test.

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