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Issue: 

You have installed your Autodesk product(s), and have updated the service packs / hotfix’s manually without using the Autodesk Application Manager.  You are finding that the Application Manager has not updated and still showing these updates as available.

 

Solution:

  • Exit the Autodesk Application Manager
  • Open the Windows task manager and stop the Autodesk Application Manager Service (AdAppMgrSvc)
  • Browse to the following directory and delete the folder SDS
    • C:\Programdata\Autodesk
  • Re-start the Autodesk Application Manager service
  • Launch the Autodesk Application Manager

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