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    By Justin Doughty 

    We’ve recently had quite a few support calls on Autodesk Vehicle Tracking, so I thought I would put together 2 of the most common issues when this product stops working. 

    Please note, before starting ensure you have matching year versions of AutoCAD and Vehicle Tracking.

    So the first issue is when the product is installed, however when you go into your version of AutoCAD the Vehicle Tracking ribbon tab or menus are missing.

    In AutoCAD, type MENULOAD and enter.

    Browse to C:\Users\YOUR USERNAME\AppData\Roaming\Autodesk\Vehicle Tracking\Menus

    Load the menu atrc***.cuix (*** being the version of your installation):

    This should re-populate your menus.

    The second issue is when you Vehicle Tracking menu is loaded, however when any of the commands or buttons are used, the command is unknown or unrecognized.

    In AutoCAD, type APPLOAD and enter.

    Browse to C:\Program Files\Autodesk\Autodesk Vehicle Tracking 2015

    Load the application atra***_dbx.dbx (*** being the version of your installation):

    This should return operation to your Autodesk Vehicle Tracking buttons and commands.