• Blog posts


    By Chris Turner & Clint Brown

    Some anti-virus programs may restrict Vault or Inventor operations and may also cause some performance issues. All anti-virus packages are different and will need to be configured accordingly (contact your anti-virus supplier for specific details), the advice offered below is generic, and should help you get around any major conflicts between the anti-virus and your Autodesk software.

    Each environment is different, but make sure that the anti-virus is not scanning the same files multiple times. Files may be scanned in the local client workspace, then again with all inbound / outbound network traffic, then the server itself may be scanning all inbound / outbound network traffic, then the server may also be scanning the Vault Filestore.

    In general, making some tweaks to the anti-virus software, may just help you have a better experience and improve performance.

    On the Client

    Create exclusions or exceptions for specific applications to prevent them from any real-time scanning or firewall inclusion.  This typically includes any of your CAD applications, like Inventor or AutoCAD and the Vault software. Such as: -

    • Connectivity.VaultPro.exe
    • Autoloader.exe
    • JobProcessor.exe
    • Acad.exe
    • Inventor.exe
    • InventorView.exe
    • dwgviewr.exe
    • DesignReview.exe
    • ProductDesignSuite.exe
    • Ipj.exe
    • JobMonitor.exe
    • Style Library Manager.exe
    • AddInMgr.exe


    On the Server

    In addition to the above exclusions for the client, excluding the Vault Filestore location will improve performance.

    Create exclusions or exceptions for the following applications: -


    • w3wp.exe
    • Connectivity.ADMSConsole.exe
    • JobProcessor.exe
    • Lmgrd.exe
    • lmtools.exe


    In addition to this, setting up exclusions or exceptions set up for the following file types on both the server and the client will greatly improve performance:











    Image credit: MIT



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